Refund Policy

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Return & Refund policy

Thanks for shopping at ThinkBank.

If you are not entirely satisfied with your purchase, we're here to help.


You have 30 calendar days to return an item from the date you received it.

Items are returnable if you've received them in a condition that is -

  • Physically damaged
  • Packaging / Filling of the product is damaged
  • Past the expiration date on the product

Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Do you have a question?
Feel free to contact me.

+61 (0) 111 222 333

Send me a message